Legal
Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly to us when you fill out our contact form, including your name, work email address, company name, and project brief. We may also collect information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
2. How We Use Your Information
We use the information we collect to respond to your enquiries, provide you with information about our services, improve and personalise your experience on our website, and comply with applicable legal obligations. We do not sell, rent, or otherwise disclose your personal information to third parties for their own marketing purposes.
3. Legal Basis for Processing
We process your personal data on the basis of legitimate interests (responding to business enquiries), contractual necessity (delivering agreed services), and legal obligation where applicable. Where we rely on consent, you may withdraw it at any time.
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact enquiry data is retained for up to 24 months. You may request deletion at any time by contacting us.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
6. Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to access, rectify, or erase your personal data; restrict or object to processing; and data portability. To exercise any of these rights, please contact us at enquiries@lensolabs.com.
7. Cookies
Our website uses only technically necessary cookies required for the site to function. We do not use tracking or advertising cookies. No third-party analytics platforms are deployed on this site.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page will reflect when it was last revised. Continued use of our website following any changes constitutes acceptance of the revised policy.
9. Contact
For any data protection enquiries, please contact our team at enquiries@lensolabs.com. Our registered office is in London, England.